Getting Into the Casino - What Actually Happens First
Gateway Casino Sault Ste. Marie operates at 30 Bay St. in Sault Ste. Marie, Ontario, P6A 7A6, under the Ontario Lottery and Gaming Corporation Act, 1999. The property sits inside Ontario’s regulated gaming framework, so the rules around entry and registration are enforced directly at the door, before anyone steps onto the gaming floor.
When people talk about “registration” here, they usually mix up two different things. One is basic entry to the casino, where you show valid government-issued photo ID and prove your age. The other is signing up for My Club Rewards, the loyalty program for players at the property. Both happen on site, both are straightforward, but they are not the same step and staff will treat them separately at the counter.
Minimum legal age is 19 to get onto the gaming floor. There are no exceptions, no workarounds, and it does not matter how close to 19 someone might be. ID is checked before you reach any machines or tables, not after a walk-around.
My Club Rewards - How Enrollment Actually Works
Enrollment in My Club Rewards happens in person at Guest Services, just inside the main entrance. There is no way to pre-register online, no early app sign-up, and nothing that has to be filled out at home in advance. You come to 30 Bay St., you speak with Guest Services, and they print the card for you the same day.
If you arrive with your identification ready, the counter process usually moves along at a reasonable pace. For most players, it looks roughly like this:
- Go to 30 Bay St. during regular casino hours and walk over to Guest Services.
- Present your government-issued photo ID so they can confirm you are at least 19.
- Tell the staff member that you want to join My Club Rewards.
- Complete the membership form with the personal information they request.
- Wait a moment while the card is created, then take it with you.
- Insert the new card into an eligible slot machine before you start playing to track points.
- Bring the same card back on every visit, because points only accrue when the card is actually used.
There is no fee for the card. It is tied directly to your personal player profile and is not meant to be used by anyone else. On table games, point earning rules are different from slots and can vary by game type, so it is better to ask Guest Services at the time of registration instead of assuming that every table works the same way.
One general practical tip: for a first-time visit where you know you will be registering for My Club Rewards, coming in earlier in the day usually means less time in line. Guest Services near the entrance can get crowded on busy weekends or late evenings.
| Registration Type | Location | Contact |
|---|
| My Club Rewards enrollment | Guest Services, 30 Bay St. | 705-759-0100 |
| Poker room registration | Poker desk on-site | 705-541-5869 |
| General casino inquiries | Email or phone | saultstemarie@gatewaycasinos.ca |
Poker Registration Is a Separate Thing Entirely
The poker room handles its own form of registration, separate from both general entry and My Club Rewards. It uses its own sign-up list, its own schedules, and its own contact number. Players who want to sit in a particular game or make sure a tournament is running usually call ahead instead of just showing up and hoping for a seat.
Poker registration usually plays out like this:
- Call 705-541-5869 or toll-free 1-800-826-8946, extension 5869.
- Ask what poker games or tournaments are currently planned and when they start.
- Give your name and whatever details the room needs to hold or waitlist a seat.
- Arrive at the casino at least 15 minutes before the posted start time.
- Show your photo ID to staff at the poker desk.
- Complete any paper forms or quick checks the poker room requires on-site.
- Receive your seat assignment and head to the table.
If you already joined My Club Rewards, it is worth taking that card to the poker desk as well. Some poker formats may earn points, some may not, but the staff there can clarify how it works for the specific games on that day.
Municipal Lottery Licensing - A Completely Different Process
This part exists because people sometimes confuse Sault Ste. Marie casino registration for players with the licensing side of municipal lotteries. These two worlds are separate.
Charitable and religious organizations in Sault Ste. Marie that plan to run lottery schemes - things like raffles, bingo events or Nevada ticket sales - deal directly with the City Clerk’s Department at the Civic Centre, 99 Foster Drive. Those activities fall under Ontario’s Gaming Control Act, 1992. Commercial casino operations and sports wagering are outside the scope of these local licences.
Organizations that apply are usually asked to provide a set of core documents:
| Document | Purpose |
|---|
| Incorporation documents | Confirms legal status |
| Current board member list | Identifies responsible parties |
| Projected budget | Shows how proceeds are planned to be used |
| Prior financial statements | Demonstrates financial accountability |
| Bylaws | Confirms organizational governance |
| Charitable program details | Verifies qualifying charitable purpose |
Forms for these licences can be obtained from the City Clerk’s Department or from the Alcohol and Gaming Commission of Ontario. For municipal licensing questions, organizations contact licensing@cityssm.on.ca or call 705-759-5388. Lottery-focused inquiries are handled at 705-759-2684 or via cityclerk@cityssm.on.ca.